When Preparation Meets Pride in Performance
On Tuesday, 3/31, the teams at Sunnyview Villa and Mountain View welcomed our asset manager from CPP, Jeffrey, for a site visit. Despite only having a day’s notice, both communities were exceptionally well-prepared, and the teams were eager to connect and showcase their work. This made me think of Keyana, who is always saying, "If you stay ready, you don't have to get ready."
Jeffrey had high praise across the board—highlighting curb appeal, the welcoming atmosphere, cleanliness, 99–100% occupancy, zero late recertifications, very low delinquency, and the teams’ professionalism, friendliness, and presentation quality. In his follow-up, he emphasized that these outcomes are a direct reflection of strong leadership and shared that he truly appreciates the Quality way of doing things.
Kudos to the outstanding teams:
Sunnyview Villa
Nicole Moore
Hector Viramontes (supporting both sites)
Mountain View
Bianca Aguilar
Victor Carrillo
Narda Mejia
John Razon
Jose Alcala
I’m incredibly proud of both teams for their commitment to operational excellence and for consistently embodying one of our core values—sustainability.